Professional Customer Services
Our professional customer service team has an average of 15 years of insurance experience. They come from a variety of backgrounds including insurance company, brokerage and bonding. This experience coupled with our superior technology allows them to respond to your needs promptly.
All customer service representatives are licensed agents
Provide claim kits, auto ID cards, endorsement requests and certificates of insurance
Written confirmation is provided for coverage bound and changes to the policies.
Policies reviewed prior to delivery
Summary of insurance provided with policy for quick reference.
Provide new Workers Compensation rates and experience modification estimates for budgeting
We have a software program that allows us to predict your experience modification.
Review all insurance policy audits for accuracy
Both rates and calculation are verified. Also estimated audits are available for budgeting purposes.
Provide premium and billing allocation assistance as needed
This allows you to adequately budget by location, division etc. Premium summary also available by policy.
24 Hour on-line service available for customers.
Service available allows you to issue your own certificates of insurance, review coverages, and request changes through our secure web site.